Conflict resolution and etiquette / Cambridge Educational (Firm).
The ability to defuse confrontation and arrive at a solution that is acceptable to everyone involved is a quality that all employers value. This video illustrates how to courteously resolve office conflicts by depersonalizing them, opening the lines of communication, and examining all options in ord...
| Uniform Title: | Films on Demand.
Back to the basics. |
|---|---|
| Corporate Authors: | |
| Language: | English |
| Published: |
New York, N.Y. :
Infobase,
[2005], ©2000.
|
| Series: | Films on Demand.
Back to the basics. |
| Subjects: | |
| Genre: | |
| Online Access: | |
| Physical Description: | 1 online resource (21 min.) : sound, color, digital file. |
| Format: | Electronic Video |
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