Customer Types, Customer Service Essentials / Video Arts.

The Customer Service Essentials series highlights topics important to good customer service. By the end of this episode, viewers should be able to identify challenges some types of customers create, the expectation customers have, constraints that precent outstanding customer service, and ways of ac...

Full description

Bibliographic Details
Uniform Title:Films on Demand.
Customer Service Essentials.
Corporate Authors: Infobase (Film distributor)
Video Arts (Firm)
Language:English
Language of the Original:
English
Language and/or Writing System:
Closed-captioned.
Published: [Place of publication not identified] : Video Arts, [2015]
Series:Films on Demand.
Customer Service Essentials.
Subjects:
Genre:
Online Access:
Physical Description:1 online resource (1 video file (10 min., 58 sec)) : sound.
Format: Electronic Video

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Online Access

Connect to online resource - MSU authorized users (Films On Demand @ Infobase)