A trauma-informed approach to library services / Rebecca Tolley.

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"This book applies a trauma-informed care framework to library services. This approach can foster empathetic service, positive patron encounters, and a trusting workplace"-- Psychological trauma can result from a single painful event, a prolonged event, recurrent events, or a series of ongoing, rele...

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Bibliographic Details
Main Author:	Tolley, Rebecca, 1971- (Author)
Language:	English
Published:	Chicago : ALA Editions, 2020.
Subjects:	Libraries and people with social disabilities > United States. Library outreach programs > United States. Psychic trauma.
Local Note:	LM copy 1 is part of the Library Science Collection.
Physical Description:	xii, 180 pages : illustrations ; 23 cm
Format:	Book

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