Text this: Error management : turning a negative situation into a positive one / Faisal Saud Alsaqri, BCLS, CLSSBB, Transfusion Medicine Operations Analyst, King Abdulaziz Medical City-Ministry of National Guard Riyadh, Saudia Arabia, Anne Chenoweth, MBA, MT(ASCP), CQA(ASQ), National Enforcement Officer for the Unitd States Veterans Health Administration, Washington, DC.