Managing to improve public services [electronic resource] / edited by Jean Hartley ... [et al.].

Bibliographic Details
Other Authors: Hartley, Jean, 1953-
Language:English
Published: Cambridge, UK ; New York : Cambridge University Press, 2008.
Subjects:
Online Access:
Format: Electronic eBook

MARC

LEADER 00000nam a22000003a 4500
001 ebs1190702e
003 EBZ
006 m o d ||||||
007 cr|unu||||||||
008 080620s2008 enka ob 001 0 eng
020 |z 9780521708272 
020 |z 9780521866415 
020 |a 9780511504273 (online) 
020 |a 9780511506413 (online) 
020 |a 9781107197138 (online) 
020 |a 9781139129350 (online) 
035 |a (EBZ)ebs1190702e 
040 |a DLC   |d EBZ 
042 |a msc 
050 0 0 |a JF1351  |b .M352 2008 
245 0 0 |a Managing to improve public services  |h [electronic resource] /  |c edited by Jean Hartley ... [et al.]. 
260 |a Cambridge, UK ;  |a New York :  |b Cambridge University Press,  |c 2008. 
504 |a Includes bibliographical references and index. 
505 0 |a The agenda for public service improvement / Jean Hartley and Chris Skelcher -- Does governance perform? Concepts, evidence, causalities, and research strategies / Chris Skelcher -- Performativity, management and governance / Paul M. Collier -- Critical assessment of performance measurement for policy making / Michael Pidd -- Priority setting in the public sector : turning economics into a management process / Cam Donaldson... [et al.] -- Public service productivity : new approaches to performance measurement in health sectors / Mary O'Mahony, Philip Stevens, and Lucy Stokes -- Performance measurement systems and the criminal justice system : rationales and rationalities / Barbara Townley -- Valuing public sector outputs / Rachel Baker... [et al.] -- The use of geodemographics to improve public service delivery / Paul A. Longley and Michael Goodchild -- The innovation landscape for public service organizations / Jean Hartley -- Innovation type and organizational performance : an empirical exploration / Richard M. Walker and Fariborz Damanpour -- Public service failure and turnaround : towards a contingency model / George Boyne -- Orchestrating complex and programmatic change in the public services / Mike Wallace and Michael Fertig -- Conclusions : current themes and future direction for research / Cam Donaldson... [et al.]. 
650 0 |a Public administration. 
650 0 |a Public administration  |x Evaluation. 
700 1 |a Hartley, Jean,  |d 1953- 
773 0 |t EBSCO eBooks   |d EBSCO 
773 0 |t eBook Academic Collection (EBSCOhost) – North America   |d EBSCO 
776 1 |t Managing to improve public services /  |w (OCoLC)231580975  |w (DLC)2008026926 
856 4 0 |y Access Content Online(from EBSCO eBooks)  |u https://ezproxy.msu.edu/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=400707  |z EBSCO eBooks: 2008 
856 4 0 |y Access Content Online(from eBook Academic Collection (EBSCOhost) – North America)  |u https://ezproxy.msu.edu/login?url=https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e000xna&AN=400707  |z eBook Academic Collection (EBSCOhost) – North America: 2008