Performance measurement, reporting, obstacles and accountability [electronic resource] : recent trends and future directions / Paul G. Thomas, Duff Roblin Professor of Government Department of Political Studies, University of Manitoba.

Bibliographic Details
Main Author: Thomas, Paul, 1943- (Author)
Language:English
Published: [Canberra ACT] : ANU E Press, [2006]
Subjects:
Performance standards.
Personnel management.
Performance > Measurement.
Online Access:
Books at JSTOR: Open Access: 2006 (JSTOR)
Open Research Library (ORL): 2006 (Open Research Library)
OAPEN (Open Access Publishing in European Networks): 2006 (Open Access Publishing in European Networks)
DOAB Directory of Open Access Books: 2006 (Directory of Open Access Books)
Variant Title:
Performance Measurement, Reporting, Obstacles and Accountability: Recent Trends and Future Directions
Format: Electronic eBook
Contents:
  • The origins of performance measurement
  • The lexicon of performance
  • The aims of performance measurement
  • The ideal of performance measurement
  • Defining performance
  • Comparing approaches to performance measurement
  • Choosing measures/indicators
  • Linking performance measurement to planning
  • Integrating budgeting and performance measurement
  • Performance measurement and evaluation
  • Telling the 'performance story'
  • The utilisation problem
  • Complications
  • The disappointing record of Performance Measurement/Management (PMM)
  • The obstacles to PMM
  • Accountability versus performance?
  • The future of PMM.