The water workforce [electronic resource] : recruiting & retaining high-performance employees / Neil Grigg and Mary Zenzen.

Bibliographic Details
Main Author: Grigg, Neil S.
Other Authors: Zenzen, Mary
Language:English
Published: Denver, CO : American Water Works Association, c2009.
Subjects:
Water utilities.
Labor supply.
Organizational learning.
Knowledge management.
Online Access:
ProQuest Ebook Central - Academic Complete: 2008 (Ebook Central @ Proquest)
Variant Title:
The water workforce: strategies for recruiting and retaining high-performance employees
Format: Electronic eBook
Contents:
  • Workforce challenges and strategies for success
  • Jobs in water and wastewater utilities
  • A strategic approach to workforce planning
  • Utilities as employers of choice
  • Organization change and workforce development
  • Job analysis and position descriptions
  • Recruiting and selecting your workforce
  • Work planning and performance evaluation
  • Learning organizations and knowledge management
  • Training and development programs
  • Employee retention
  • Succession management
  • Solutions for smaller utilities.