Conflict management for managers [electronic resource] resolving workplace, client, and policy disputes / Susan S. Raines.

Bibliographic Details
Main Author:	Raines, Susan
Language:	English
Published:	San Francisco : Jossey-Bass, c2013.
Series:	The Jossey-Bass business & management series
Subjects:	Conflict management. Interpersonal relations. Personnel management > Psychological aspects. Customer relations. Conflict management > Case studies.
Genre:	Case studies.
Online Access:	ProQuest Ebook Central - Academic Complete: 2013 (Ebook Central @ Proquest)
Variant Title:	Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes
Format:	Electronic eBook

Description
Bibliography Note:	Includes bibliographical references and index.
ISBN:	9781118415481 (online) 9781118418420 (online) 9781283917469 (online)