Parametric and Nonparametric Statistics for Sample Surveys and Customer Satisfaction Data [electronic resource] by Rosa Arboretti, Arne Bathke, Stefano Bonnini, Paolo Bordignon, Eleonora Carrozzo, Livio Corain, Luigi Salmaso.
This book deals with problems related to the evaluation of customer satisfaction in very different contexts and ways. Often satisfaction about a product or service is investigated through suitable surveys which try to capture the satisfaction about several partial aspects which characterize the perc...
| Uniform Title: | SpringerBriefs in Statistics,
2191-5458 |
|---|---|
| Main Authors: | |
| Corporate Author: | |
| Language: | English |
| Published: |
Cham :
Springer International Publishing : Imprint: Springer,
2018.
|
| Edition: | 1st ed. 2018. |
| Series: | SpringerBriefs in Statistics,
|
| Subjects: | |
| Online Access: | |
| Format: | Electronic eBook |
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