AI in Marketing, Sales and Service [electronic resource] How Marketers without a Data Science Degree can use AI, Big Data and Bots / by Peter Gentsch.

AI and Algorithmics have already optimized and automated production and logistics processes. Now it is time to unleash AI on the administrative, planning and even creative procedures in marketing, sales and management. This book provides an easy-to-understand guide to assessing the value and potenti...

Full description

Bibliographic Details
Main Author: Gentsch, Peter (Author)
Corporate Author: SpringerLink (Online service)
Language:English
Published: Cham : Springer International Publishing : Imprint: Palgrave Macmillan, 2019.
Edition:1st ed. 2019.
Subjects:
Online Access:
Variant Title:
AI in Marketing, Sales and Service: How Marketers Without a Data Science Degree Can Use AI, Big Data and Bots
Format: Electronic eBook

MARC

LEADER 00000nam a22000003i 4500
001 ebs19307024e
003 EBZ
006 m o d ||||||
007 cr|unu||||||||
008 181022s2019 sz | o |||| 0|eng d
020 |z 9783319899565 
020 |a 9783319899572 (online) 
035 |a (EBZ)ebs19307024e 
040 |d EBZ 
042 |a msc 
050 4 |a QA76.9.Q36 
100 1 |a Gentsch, Peter.  |e author.  |4 aut  |4 http://id.loc.gov/vocabulary/relators/aut 
245 1 0 |a AI in Marketing, Sales and Service  |h [electronic resource]  |b How Marketers without a Data Science Degree can use AI, Big Data and Bots /  |c by Peter Gentsch. 
246 2 |a AI in Marketing, Sales and Service: How Marketers Without a Data Science Degree Can Use AI, Big Data and Bots 
250 |a 1st ed. 2019. 
264 1 |a Cham :  |b Springer International Publishing :  |b Imprint: Palgrave Macmillan,  |c 2019. 
505 0 |a 1 AI eats the World -- 2 A Bluffer’s Guide to AI, Algorithmics and Big Data -- 3 AI Business: Framework and Maturity Model -- 4 Conversational AI: How (Chat) Bots will reshape the Digital Experience -- 5 AI Best and Next Practices -- 6 Conclusion and Outlook: Algorithmic Business – Quo Vadis?. 
520 |a AI and Algorithmics have already optimized and automated production and logistics processes. Now it is time to unleash AI on the administrative, planning and even creative procedures in marketing, sales and management. This book provides an easy-to-understand guide to assessing the value and potential of AI and Algorithmics. It systematically draws together the technologies and methods of AI with clear business scenarios on an entrepreneurial level. With interviews and case studies from those cutting edge businesses and executives who are already leading the way, this book shows you: how customer and market potential can be automatically identified and profiled; how media planning can be intelligently automated and optimized with AI and Big Data; how (chat)bots and digital assistants can make communication between companies and consumers more efficient and smarter; how you can optimize Customer Journeys based on Algorithmics and AI; and how to conduct market research in more efficient and smarter way. A decade from now, all businesses will be AI businesses – Gentsch shows you how to make sure yours makes that transition better than your competitors. 
650 0 |a Quantitative research. 
650 0 |a Marketing research. 
650 0 |a Business intelligence. 
650 0 |a Telemarketing. 
650 0 |a Internet marketing. 
650 0 |a Artificial intelligence. 
650 0 |a Business. 
650 0 |a Management science. 
710 2 |a SpringerLink (Online service) 
773 0 |t Springer Business and Management eBooks 2019 English/International   |d Springer Nature 
776 0 8 |i Printed edition:  |z 9783319899565 
776 0 8 |i Printed edition:  |z 9783319899589 
776 0 8 |i Printed edition:  |z 9783030079048 
776 1 |t AI in Marketing, Sales and Service 
856 4 0 |y Access Content Online(from Springer Business and Management eBooks 2019 English/International)  |u https://ezproxy.msu.edu/login?url=https://link.springer.com/10.1007/978-3-319-89957-2  |z Springer Business and Management eBooks 2019 English/International: 2019