Making surveys work for your library [electronic resource] : guidance, instructions, and examples / Robin Miller and Kate Hinnant.

Bibliographic Details
Main Authors: Miller, Robin, 1980- (Author)
Hinnant, Kate, 1970- (Author)
Language:English
Published: Santa Barbara, California : Libraries Unlimited, [2019]
Subjects:
Library surveys.
Library administration > Decision making.
Online Access:
EBSCO eBooks: 2019 (EBSCO)
eBook Academic Collection (EBSCOhost) – North America: 2019 (EBSCO)
Variant Title:
Making Surveys Work for Your Library: Guidance, Instructions, and Examples
Format: Electronic eBook
Contents:
  • The value of surveys and why they're hard to get right
  • Planning a library survey
  • Survey methods that work for libraries
  • Scopes of experience
  • Writing survey questions
  • Survey populations
  • Survey distribution
  • Analysis of results
  • Taking action
  • Appendix A: sample demographic questions
  • Appendix B: sample questions about services
  • Appendix C: sample questions about spaces
  • Appendix D: sample questions about communication
  • Appendix E: sample questions about collections
  • Appendix F: sample programming questions
  • Appendix G: additional resources.