What to say to a porcupine [electronic resource] : 20 humorous tales that get to the heart of great customer service / Richard S. Gallagher.

Bibliographic Details
Main Author: Gallagher, Richard S.
Language:English
Published: New York : American Management Association, c2008.
Subjects:
Genre:
Online Access:
Variant Title:
What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service
Format: Electronic eBook

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