What to say to a porcupine [electronic resource] : 20 humorous tales that get to the heart of great customer service / Richard S. Gallagher.
Main Author: | Gallagher, Richard S. |
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Language: | English |
Published: |
New York :
American Management Association,
c2008.
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Subjects: | |
Genre: | |
Online Access: | |
Variant Title: |
What to Say to a Porcupine: 20 Humorous Tales That Get to the Heart of Great Customer Service |
Format: | Electronic eBook |