Error management : turning a negative situation into a positive one / Faisal Saud Alsaqri, BCLS, CLSSBB, Transfusion Medicine Operations Analyst, King Abdulaziz Medical City-Ministry of National Guard Riyadh, Saudia Arabia, Anne Chenoweth, MBA, MT(ASCP), CQA(ASQ), National Enforcement Officer for the Unitd States Veterans Health Administration, Washington, DC.

"This book will focus on (1) process improvements in Blood Banks, Transfusion Services and Clinical Laboratories; (2) Step by step guidance on how to implement an effective Error Management protocol; (3) Management approaches and strategies to minimize/eliminate the errors"--